Utilities recently upgraded to a new online account system. If you need your new account number, email myutilitybill@bellevuewa.gov with your location address and a customer service representative will respond within 1-2 business days.
The City of Bellevue bills every two months for drinking water, wastewater, and storm and surface water. If you have questions about your utility bill, call 425-452-6973.
The city contracts with Republic Services for garbage, recycling, and food and yard waste services. For billing or other inquiries, contact Republic Services at 425-452-4762 (residential) or 425-646-2492 (commercial).
Payment Options
Paying by card can be convenient, but that convenience comes at a price. Credit card fees can be costly and, as stewards of our customers’ dollars, we are continuously looking for ways to save money. We have implemented a fee to credit card users to help recoup the cost of credit card transactions. We encourage utility customers to choose a payment option other than a credit card.
- Electronic check from bank account (no fee)
- Credit/debit card (fee is applied to all card payments)
About Utilities Online Billing
Utilities new billing system is faster, easier to navigate, and comes with these new benefits and features:
- More ways to pay
- Digital wallet (Apple pay, Google pay, PayPal)
- Pay by text
- View and pay your bills online
- Manage payment methods and autopay
- View transactions, payment arrangements, and payment history.
- Link Multiple Accounts
- Add multiple users to your accounts
Sign up for Paperless Bills
Paperless billing is a faster, more convenient, and more secure option than mailed paper statements, and worth making the switch.
Five Ways to Pay Your Utility Bill
- Pay by Phone: Call 425-452-6979
- Pay Online:
- Make a single payment or set up autopay online.
- Pay your bill online without registering for an online account.
- Pay using your bank's bill pay feature:
- Make sure to include your seven-digit new account number.
- Your financial institution may send us a payment by mail. In this case, processing your payment may take five to seven days.
- Pay by Mail:
- Mail your check and payment stub to Bellevue City Treasurer, PO Box 35139, Seattle, WA 98124-5139.
- Make sure to include your account number on the check.
- Pay in Person:
- City Hall, 450 110th Ave. NE, Monday through Friday, 8 a.m.- 4 p.m. An after-hours drop box is located to the left of the visitor parking entrance doors.
- Crossroads Mini City Hall, 15600 NE 8th St., located inside the shopping center. A drop box is located outside the doors on your right.