Mini City Hall is a neighborhood service center extending city services and community connections to Bellevue’s diverse population. Inside the Crossroads Bellevue mall, Mini City Hall specializes in personalized customer service, provided by a friendly staff, in 8 different languages. We also offer phone interpretation in 240 languages.
Services
- Information and referral
- Connection to city and community services
- Business assistance
- Quick response to concerns
- In-person, multilingual customer service
- Community resource research and referral
- City bill payment outlet (water/sewer)
- Pet license sales and renewals
- Multilanguage materials and publications
Schedule for Interpreters (telephone or email)
Mon | Tue | Wed | Thu | Fri | Sat | |
廣東話 (Cantonese) | 10-12 2-5 | |||||
普通话 (Mandarin) | 10-12 2-5 | |||||
Русский (Russian) | 10-2 | 10-6 | 10-6 | 10-1 | ||
Україна (Ukrainian) | 10-2 | 10-6 | 10-6 | |||
عربي (Arabic) | 10-12 | |||||
Español (Spanish) | 1-6 | 10-3 | 1-6 | 1-6 | ||
తెలుగు (Telugu) | 10-6 | 2-6 | 10-6 | 10-6 | 10-6 | 10-2 |
Af-Soomaali (Somali) | 10-6 | 10-6 | 2-6 | 2-6 | ||
Tiếng Việt (Vietnamese) | 10-2 | 10-6 | 10-2 | 10-2 |
Community Partnerships
Social Services
• Early childhood
• Youth leadership
• Senior support
• Women’s support
• Legal services
• Civic engagement
• Crisis care services
• Small business support services
• Mental health services
• Community centers
![SHIBA logo](/sites/default/files/styles/card_listing/public/inline-images/2020-09/SHIBA%20logo_1.jpg?itok=0xqpFLzI)
Medicare (65+ years old)
• Health care needs assessment
• Health insurance plans - evaluation & comparison
• Medicare enrollment procedures
• 1-800 Medicare navigation on your behalf
• Referrals to other agencies & programs
• Fraud complaints & reporting
![ICHS logo](/sites/default/files/styles/card_listing/public/inline-images/2020-10/ichs-logo_0.jpg?itok=EREP4jx4)
Healthcare (ACA)
• Apple Health Insurance (Medicaid)
• Information about the Affordable Care Act
• Access to healthcare marketplace, Wahealthplanfinder.org
• Medicaid renewal, browse and compare plans
![Kinon](/sites/default/files/styles/card_listing/public/inline-images/2024-02/KO_485_rgb-600px%20%284%29%20%281%29%20%281%29_0.png?itok=CZj6DIGc)
Kinon Computer Coaching
Scheduling:
30-Minute Sessions
Appointments Required
Services:
Email Set up
Translation tools set up
Device Setup
Scam & Virus identification and prevention
Basic Device Operation
Home Wifi Tips & Tricks
Smart Device Assistance
![CISC logo](/sites/default/files/styles/card_listing/public/inline-images/2020-10/cisc-logo.jpg?itok=0fhySBCh)
Cultural Navigators
• Phone interpretation (100+ languages)
• Confidential, social services help for individuals & families
• Employment, ESL classes, applications
• Access to medical, legal & financial services
• Assistance with children’s school issues, housing, utility discount programs
• Business startup, recreational activities, childcare
![ORCA logo](/sites/default/files/styles/card_listing/public/inline-images/2020-10/ORCA-logo_0.png?itok=1g2JVmlt)
KC Metro Bus Passes
• Issue Adult and Youth ORCA Cards
• Issue Senior and Disabled Regional Reduced Fare Permits (RRFPs)
• Replace lost or damaged cards
• Add fare products and value to existing ORCA cards
• Provide guidance on how to best use an ORCA card
![The Logo for Africans on the Eastside](/sites/default/files/styles/card_listing/public/inline-images/2024-06/aoe-logo-resized.jpeg?itok=JZAAltzp)
Africans on the Eastside
• Assistance with completing various forms and applications (employment, education, housing, health)
• Advocacy services for communication with landlords or utility providers
• Personalized one-on-one support for families and youth
• Guidance and support for internet searches and referrals (jobs, housing, legal services)
![IWCC Logo](/sites/default/files/styles/card_listing/public/inline-images/2024-06/iwcc-logo%281%29.png?itok=IxPd2xm-)
Immigrant Women's Community Center
• Strengths-based case management through advocacy, communication, referral, and resource management
• Peacebuilding efforts including mediation services, healing circles, community discussions, conflict resolution workshops, support groups, and more
• Community-based training and workshops that meet the needs of the community