City Hall Services

The City's Service First Model

Customers shouldn’t have to understand city business or how the city is organized to receive service. Services and information should be easy to access and customer needs should be addressed as simply as possible (one stop, one click, one call). That's the philosophy behind the City's Service delivery model known as "Service First".

What is the Service First desk?

It's the most obvious expression of our service delivery model. Located on the first floor of Bellevue City Hall, this "one stop" public service desk streamlines access to services and information for customers. Coordinators are available to assist with:

Image of Staff at service first

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