Utility Rate and Tax Relief

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Need Help Paying Your Utility Bill?

The City of Bellevue has several programs to help low-income persons living within the service area of Bellevue Utilities. Check below to see if you qualify for any. For more information, please call 425-452-5285 or email UtilityRelief@bellevuewa.gov.

Neighbors Helping Neighbors Program

If you have a delinquent bill or not currently served by the Utility Rate Relief Program, you may qualify for our Neighbors Helping Neighbors program. This program allows for 100% reduction on a basic bill (benefit to not exceed $352.00) for up to two months of utility service charges*.

Certain residency and income requirements must be met. This assistance is available to customers once a year. For more information and a program application visit Neighbors Helping Neighbors Guidelines and Application. You can also call 425-452-5282 to request an application.

*Some charges, such as capital recovery charges, cannot be waived.

Donate To Neighbors Helping Neighbors

Your donation will help support low-income, disabled, and senior residents who need financial assistance to pay their utility bill.

The City of Bellevue's Neighbors Helping Neighbors donation program is an opportunity to make a meaningful impact. Anyone can provide a donation to help support others in the community facing financial hardships and unable to pay their utility bill for essential services. Every donation counts. No contribution is too small, and every dollar supports a caring community helping each other.

Donate Here: MyUtility.bellevuewa.gov.

Scan this code to donate, register, and pay your bill!

Emergency Assistance Program

If you pay a Bellevue utility bill directly and are not eligible for the Utility Rate Discount Program, you may qualify for a 100 percent discount on a basic level of service (2024 benefit not to exceed $352 per bill) for up to two bills (four months) of utility service charges* if you are experiencing a one-time financial shock that interferes with your household’s ability to cover basic needs.

There are no age or disability requirements. Certain residency and income requirements must be met. This assistance is available to customer once every three years. Please call 425-452-5285 to request an application.

*Some charges, such as capital recovery charges, cannot be waived.

Utility Rate Relief

The City of Bellevue offers low–income seniors (62 and older) and low–income persons with permanent disabilities a discount on their basic utility costs for water, wastewater and drainage. Customers must meet specific residency and income guidelines.

Customers who are receiving home kidney dialysis treatments may qualify for a discount on the water and wastewater required to provide those medical treatments without an income requirement.

How to return applications:

Return your application by mail to: P.O. Box 90012, Bellevue, WA 98009-9012
Deliver your application in person at Bellevue City Hall or Mini City Hall at Crossroads Mall.

If you need assistance to apply, you can ask for an in-person appointment by contacting our office at 425-452-5285 or utilityrelief@bellevuewa.gov.

Utility Rate Discount

If you pay a Bellevue utility bill, you may qualify for a discount on your utility bills. This program is open Feb. 1, 2024 through Oct. 30, 2024.

2024 Utility Rate Discount Guidelines and Application

Translated 2024 Utility Rate Discount Guideline and Application (for reference only)

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Utility Rate Rebate

If your utility costs have been paid through rent or another third party, you may qualify for a rebate check on utility costs. This program is open April 1, 2024 through Oct. 30, 2024.

2024 Utility Rate Rebate Guidelines and Application

Utility Tax Relief

This program provides utility occupation tax relief to low-income households within the Bellevue service area in the form of a rebate check from utility occupation taxes paid to the City. This program will open again in Oct. 2024.