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City of Bellevue, WA Transportation
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  1. Home
  2. City Government
  3. Departments
  4. Finance & Asset Management
  5. Budget and Performance
  6. Performance
  7. Department Performance Metrics
  8. Transportation Performance

    Department Performance Metrics

    • City Attorney's Office Performance
    • City Clerk's Office Performance
    • City Manager's Office Performance
    • Community Development Performance
    • Development Services Performance
    • Finance & Asset Management Performance
    • Fire Department Performance
    • Human Resources Performance
    • Information Technology Performance
    • Parks Department Performance
    • Police Department Performance
    • Transportation Department Performance
    • Utilities Department Performance

    Transportation Performance

    Department Vision

    Keeping Bellevue Moving Forward

    Department Goals

    • Goal 1: Continue to execute the transportation projects and programs in the adopted Capital Investment Plan to support future growth, mobility, safety and quality of life throughout the city.
    • Goal 2: Be an active regional partner in advocating for and supporting projects of local and regional benefit including East Link, the I-405 Corridor Program, completion of SR-520 projects including the 124th Interchange, and the advancement of Eastrail.
    • Goal 3: Actively promote and support implementation of the Smart City Strategy, including advanced transportation technology and autonomous, connected, electric and shared vehicle technologies.
    • Goal 4: Provide ample transportation options that are safe and effective to provide mobility for those that live and work in Bellevue.
    • Goal 5: Maintain our highly functioning transportation system and stay ahead of the forecasted growth in our infrastructure.
    • Metric 1
    • Metric 2
    • Metric 3
    • Metric 4
    • Metric 5
    • Metric 6

    Department Metrics

    Metric 1: Percent of potholes that are filled within 24 hours of notice

    Once a pothole is reported, it is filled within 24 hours.

    trends related to pothole filling rate in 24 hours
    The metric is the number of potholes filled within 24 hours divided by total number of potholes reported. (higher is better)
    Why is this important?

    In 2020, 214 potholes in total were repaired, 213 of them within 24 hours. The response rate of 99.53% is above the target of 97%. Potholes are indicative of the overall condition of roadway pavement. The failure to address potholes in a timely manner can increase damage to the overall roadway section and will require much more costly repair measures. The target is self-selected to address nearly all of the potholes reported within 24 hours.  Current use of electronic media has made reporting of potholes much easier which makes it very difficult to maintain a near 100% rating.

    What are the next steps? 

    We continue to strive towards a 100% goal working closely with pavement management staff to timely address deteriorating pavement conditions when found.

    Contact Name: Brian Breeden

    Contact Email: BBreeden@bellevuewa.gov

    Contact Phone Number: 425-452-4104

    Metric 2: Connectivity of trails and walkways - linear feet completed (sidewalks, on-street bike facilities, off-street bike facilities, and trails)

    This reflects the total amount of linear feet (not just incremental) that Bellevue has.

    How was this calculated?

    Transportation staff reach out to project managers delivering the projects to obtain project plan and specs, which provides the total amount of linear feet per project.

    Data:

    Why is this important?

    A public facing story map shows progress implementing pedestrian and bicycle facilities. Bellevue Pedestrian and Bicycle Transportation Facility Plan policy PB-2 calls for 25 miles of sidewalk to be constructed along arterials by 2019. At the end of 2020 there was a gap of 8.8 miles gap between actual construction and the amount of mileage needed to be on-track for a 2019 completion.

    Policy PB‐29 of Bellevue’s 2009 Pedestrian and Bicycle Transportation Plan directs the Transportation Department to span the city with two north-south and two east-west Priority Bicycle Corridors by 2019, and to complete one north-south and one east-west Priority Bicycle Corridor through Downtown by 2015. Of the north-south priority bicycle corridors, Enatai-Northtown Connection is 100% complete, followed by Lake Washington loop Trail at 94.0% completion. Of the east-west priority bicycle corridors, 520 Trail is the closest to completion at 77.3%, followed by Coal Creek-Cougar Mountain Connection at 70.5% completion. Within Downtown, Enatai-Northtown Connection is complete from NE 12th St to Main St, making the Downtown portion of this north-south corridor 100% complete. The Downtown portion of Lake-to-Lake Trail is complete from Bellevue Way to 110th Ave, 41.4% completion.

    What are the next steps? 

    The improvements were funded as stand-alone projects, through ongoing capital programs such as the Neighborhood Safety, Connectivity and Congestion Levy, Neighborhood Enhancement Program, the Overlay Program, and through the Development Review Process.

    Contact Name: Franz Loewenherz

    Contact Email: FLoewenherz@bellevuewa.gov

    Contact Phone Number: 425-452-4077

    Metric 3: Number of vehicle, pedestrian, and bicycle collisions that resulted in serious injuries and fatalities

    This is the number of collisions in the city that resulted in a serious injury or fatality.

    How was this calculated?

    This number is quantified from the collision reports filed by police following an incident. Police make a determination before filing a report as to whether the collision injury severity is a fatality, serious injury, non-serious injury, possible injury or property damage only. This data is logged into our Transportation collision database where we can quantify collisions by injury severity type.

    Data:

    Why is this important?

    The City of Bellevue adopted a Vision Zero resolution in 2015 and will be publishing a Vision Zero Action Plan by the end of 2020. The goal of this plan is to reduce traffic deaths and serious injuries to zero by 2030. It is important for us to track or progress towards this goal on an annual basis. The number of serious injury and fatal collisions has trended up over the last three years, with 25 people being seriously injured and 5 losing their lives in 2019. Staff are working hard to identify actions in the Vision Zero plan that can quickly address this unfortunate trend.

    What are the next steps? 

    The Vision Zero Action Plan will outline the specific recommended actions to reach our goal of zero traffic deaths and serious injuries. Past improvements that have been made to address collisions include modifying signal timing, adding access control, evaluating speed limits, installing guardrail, enhancing crosswalks, improving pedestrian facilities, adding warning signing and providing driver education.

    Contact Name: Chris Long

    Contact Email: CLong@bellevuewa.gov

    Contact Phone Number: 425-452-6013

    Metric 4: Average pavement rating across the arterial roadway system

    This is a numerical value that represents the condition of roadway pavement ranging from 0 (very poor) to 100 (excellent).

    How was this calculated?

    For odd numbered years, the City hires a consultant to drive the road network with a specialized vehicle to determine a pavement rating or each street block. On even numbered years, the City's pavement management software calculates new pavement ratings for each street block based on a predictive model. The average pavement rating for each street block classified as an arterial.

    Why is this important?

    Roadway pavement is one of the city's most valuable assets. In Bellevue, pavement condition ratings are tracked by utilizing a pavement management system (PMS), which uses roadway characteristics and past pavement rating data to predict how pavement on various corridors within the network will deteriorate over time. Staff uses outputs from the PMS to make data-driven decisions on how to best utilize allocated maintenance funds and to predict future funding needs for pavement maintenance and rehabilitation.

    What are the next steps? 

    Due to the 2018 and 2019 results, new pavement preservation strategies are being evaluated in Bellevue's PMS to model various scenarios that would improve arterial pavement condition while still meeting or exceeding residential pavement condition targets.

    Contact Name: Kyle Potuzak

    Contact Email: KPotuzak@bellevuewa.gov 

    Contact Phone Number: 425-452-2027

    Metric 5: Average pavement rating across the residential roadway system

    This is a numerical value that represents the condition of roadway pavement ranging from 0 (very poor) to 100 (excellent).

    How was this calculated?

    For odd numbered years, the City hires a consultant to drive the road network with a specialized vehicle to determine a pavement rating or each street block. On even numbered years, the City's pavement management software calculates new pavement ratings for each street block based on a predictive model. The average pavement rating for each street block classified as an arterial.

    Why is this important?

    Roadway pavement is one of the city's most valuable assets. In Bellevue, pavement condition ratings are tracked by utilizing a pavement management system (PMS), which uses roadway characteristics and past pavement rating data to predict how pavement on various corridors within the network will deteriorate over time. Staff uses outputs from the PMS to make data-driven decisions on how to best utilize allocated maintenance funds and to predict future funding needs for pavement maintenance and rehabilitation.

    What are the next steps? 

    2018 and 2019 results for this metric are above the target and trending positive. However, results for arterial pavement condition are not meeting the target. Staff is evaluating alternative pavement management strategies for residential roadways that would maintain their condition and allow for more work on arterial roadways.

    Contact Name: Kyle Potuzak

    Contact Email: KPotuzak@bellevuewa.gov 

    Contact Phone Number: 425-452-2027

    Metric 6: Customer satisfaction rating for clean streets

    This measure reflects the public's perception of the city's street sweeping abilities.

    How was this calculated?

    This number is determined as part of the city's annual Performance Measures Survey, which asks a random sample of residents to rate their perception and satisfaction with city services.

    Data:

    Why is this important?

    In 2020, our clean streets rating was 89%, just under the target of 90%. Street sweeping is vital for the safety of our pedestrians, cyclists, and motorists to assure that debris is cleared from lanes, shoulders and pathways in a timely manner. Further, timely removal of leaves and fall debris helps reduce urban flooding possibilities throughout the city.

    What are the next steps? 

    We will continue to seek the purchase of an additional sweeper to supplement our capabilities and reduce the need to lease sweepers on an ongoing basis.

    Contact Name: Brian Breeden

    Contact Email: BBreeden@bellevuewa.gov

    Contact Phone Number: 425-452-4104

    Contact

    Name

    Andrew Singelakis

    Title

    Director

    Email
    ASingelakis@bellevuewa.gov
    Department Page

    Transportation

    Contact

    Kyle Potuzak
    Telephone
    425-452-2027
    Email
    pavement@bellevuewa.gov
    Social Media

    Contact

    Franz Loewenherz
    Telephone
    425-452-4077
    Email
    FLoewenherz@bellevuewa.gov
    Social Media

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