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City of Bellevue, WA Utilities
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Utilities Long-Term Bill Assistance

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  5. Pay Your Utility Bill
  6. Utilities Long-Term Bill Assistance
Utilities Services

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This is an artificial-intelligence (AI) chatbot designed to provide general information about various city topics. If you are having an emergency of any kind, please call 911 immediately. The chatbot is still learning about all of our services and may occasionally provide an incorrect answer.

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    Pay Your Utility Bill

    • Understanding Your Utility Bill
    • Utility Bill Assistance
    • Owner-Tenant Services
    • Billing Adjustments for Leaks
    • Escrow Payoff Request
    • Utilities Budget and Rates
    • Utilities Long-Term Bill Assistance
    • Utilities Short-Term Bill Assistance
    • Utilities Billing FAQs

    The City offers bill assistance to Bellevue Utilities customers who are:

    • Low-income and age 62+
    • Low-income and with a permanent disability receiving benefits from a government program
    • Receiving in-home dialysis

    What bill assistance options are available?

    • Residents Billed Directly: If you receive a bill directly from Bellevue Utilities, you can apply for a 70% discount on your basic utility costs.
    • Residents Billed Indirectly: If you live in an apartment or condo and do not receive a bill directly from Bellevue Utilities and instead are billed through a 3rd party, you can apply for a rebate on basic utility costs.

    To apply online, you will need an email address. If you do not have an email address, you can request a form application by contacting us at (425) 452-5285, or visit our office at Bellevue City Hall or Bellevue Mini City Hall at Crossroads Mall.

    Status message

    The Long-Term Utility Bill Assistance program is closed for 2025. Please revisit this page when our programs reopen in February for the 2026 program year.

    Utilities

    Telephone
    425-452-5285
    Email
    UtilityAssistance@bellevuewa.gov

    Reasonable Accommodation

    For alternate formats, interpreters, or reasonable modification requests please phone at least 48 hours in advance 425-452-6800 (voice) or email servicefirst@bellevuewa.gov. For complaints regarding modifications, contact the City of Bellevue ADA, Title VI, and Equal Opportunity Officer at ADATitleVI@bellevuewa.gov.

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