COVID-19 Community Resources

The COVID-19 outbreak has forced temporary closure of schools and many businesses, triggering demand for community resources to help people make it through this time.

If you need help but don't find something helpful on this page, please check out United Way's COVID-19 page or the Eastside for All COVID-19 Resource Directory. The King County COVID-19 Community Resource Guide offers information on unemployment, housing resources, utilities, food and cash assistance, and resources for undocumented communities. The guide is also available in: Amharic, Arabic, Chinese, Korean, Oromo, Russian, Somali, Spanish, Tigrinya and Vietnamese. The city has created and mailed a postcard with essential contacts to all residences in Bellevue.

If your business or local nonprofit organization has been affected, please consult COVID-19 Business Resources.

If you are looking to help those in need, see the Volunteer tab below or visit one of these resources:

You may also use the Donations tab below to offer monetary assistance to the City of Bellevue to support the city’s response to COVID-19. The city is not currently accepting donations of goods and services, but please see our local human service agencies located within the topics below. If you have medical equipment to donate, please reach out to our local hospitals. 

Stay Home and Slow the Spread: King County offers this one-minute public service announcement about the importance of Social Distancing measures, which has been translated into 13 languages.  

COVID-19 testing is increasingly available in King County  Public Health – Seattle & King County is now recommending that anyone who has COVID-19 symptoms or close contact with someone who has COVID-19 be tested right away.  

Free Food this Friday at Bellevue College 
Friday afternoon, May 22, 2 p.m. – 5 p.m.
Bellevue College,
3000 Landerholm Circle SE – at the main entrance off of 148th Ave SE. 

This week Food Lifeline, a non-profit organization that supplies food to food banks across Western Washington, will distribute food boxes to three locations across King County.  The food boxes contain 22-25 pounds of shelf-stable food items like canned fruits and vegetables, canned meats, non-meat protein items, bread and grains.  Drive-up no-touch, as well as walk-up, food box distribution will be available.  Food Lifeline emphasizes that anyone can have access to this food.  It is a confidential distribution, so there will be no paperwork or qualification needed. However, Food Lifeline will ask for zip codes to track its efforts.  More information

Bellevue Community Resources: 

Bellevue School District

  • Stevenson Elementary School, 7:30-6 p.m., 100 students, age 3 through fifth grade
  • Lake Hills Elementary School, 7:30-6 p.m., 140 students, age 3 through fifth grade

Child care with the district is only for students who have registered and been accepted.  

Breakfast and lunch will also be available at both schools, Monday to Friday. 

  • Breakfast: 7:30-8:30 a.m.
  • Hot lunch, 11 a.m.-noon. Both will also be full meal sites, with grab-and-go bags available for students 18 and under to pick up lunch and breakfast for the next day.  

The Bellevue School District's Family Connection Centers are still open.

Boys & Girls Club of Bellevue

For information, call 425-454-6162 or go to Boys & Girls Club of Bellevue to register for out-of-school care. 

Other resources 

  • Child Care Resources informs and supports parents in choosing and accessing child care that meets their needs, values, and culture: 206-329-1011 or 1-877-543-0059, or email ccr@childcareresources.org
  • Child Care Aware of Washington Family Center - COVID Communications, Response and Referral Center, call 1-800-446-1114. 
  • "Keep Me Home if..." poster from the Public Health Child Care Health Program - This poster lists the type of symptoms for when children should be kept home, including possible COVID-19 symptoms in alignment with CDC recommendations. 

  • King County - If you are an essential worker who lives or works in King County outside the City of Seattle, and you are interested in accessing the free emergency child care slots, please call Child Care Aware of Washington Family Center at 1-800-446-1114 and complete an intake with Family Center staff. After intake, a resources specialist will work to match you with an eligible child care provider that meets your family’s needs. 

  • The YMCA of Greater Seattle is transforming its King County branches into child care centers dedicated to serving the families of essential and front line workers, free of charge.  There are 18 locations that provide childcare Monday-Friday \, 7:30 a.m. to 5:30 p.m., for Pre-k, Elementary and early middle school.  Registration and more information.

  • LifeWire: Provides a range of services to Domestic Violence Survivor; including advocacy,  support group, mental health therapy, legal advocacy, and housing.  24-Hour Domestic Violence Helpline at 425-746-1940 or 1-800-827-8840    
  • King County Sexual Assault Resource Center: Provides support, tools, and direct services to sexual assault victims and their families.  24-hour Resource Line:  888-99-VOICE 
  • City of Seattle resources for domestic violence and sexual assault. 
  • National Domestic Violence Hotline – resources in Spanish 
  • National Domestic Violence Resources:    
    • 1–800–799-SAFE 
    • Text “LOVEIS” to 22522 
    • TTY:  1–800–787–3224  
  • Domestic Abuse Women’s Network (South King County):  425-656-7867 
  • New Beginnings (Seattle/North King County):  206-522-9472 
  • Peace In the Home Helpline (help available for domestic violence and sexual assault in multiple languages):  1-888-8477205

Monetary Donations

Monetary donations to the City of Bellevue toward the city’s coronavirus response can be made using the methods below. City expenses related to COVID-19 response efforts are varied, but may include the purchase of additional personal protective equipment for emergency responders, increased coordination and support of local and regional human services agencies, and enhanced communication and outreach efforts to share critical information and support public health guidelines.

  • By check, made payable to the City of Bellevue, including in the memo the phrase “COVID-19 donation” and mailed to:

                City of Bellevue
                c/o Service First
                450 110th Ave. NE
                Bellevue, WA 98004

  • By credit card, through calling 425-452-6800 and referencing that your donation be directed to the city’s COVID-19 response.
  • The Bellevue Police Foundation is also accepting support for police and fire services.

Food Banks

Hopelink:  425-943-7555 
   14812 Main St.    

  • Tuesday, 12–4 p.m.
  • Wednesday, 3–7 p.m.
  • Thursday, 10 a.m.–2 p.m. 

Renewal Food Bank1-866-793-6512 or 425-736-8132 
   Highland Covenant Church (15022 Bel-Red Road)    

  • Monday and Wednesday, 10 a.m. – 1 p.m.
  • Tuesday, 4–6:30 p.m.

Meal Programs

Salvation Army: 425-452-7300911 164th Ave. NE: Free dinner on Monday-Friday, 6 p.m. to 7 p.m. 

Bellevue School District:  While schools are closed, the Bellevue School District's Nutrition Services Department is committed to providing access to the nutrition Bellevue children need. More information for Grab and Go food, and pre-ordering.  Interactive Map for School District locations.  

The Nourishing Networks and Mobile Meal Alliance offer free meals for residents, sponsored by faith-based groups via food trucks through a voucher system.  Choose locations on the map for details and directions.

Sound Generations Meals on Wheels: Meals on Wheels offering relief to older adults and caregivers by delivering reliable, nutritious meals on a weekly basis.  More information or 206-448-5757 

Other Food resources

Eastside Baby Corner: Partner with providers to connected needed supplies for baby and children, including food. More information or 425-865-0234

Emergency Feeding Program: Delivers packed food bags with no wait list or restrictions to 240 distribution partners. More information or 425-653-1652 

Nourishing Networks and Mobile Meal Alliance (Washington State Food Truck Alliance) - meals sponsored by faith-based groups 

Others: 

 

The Seattle Foundation COVID-19 Response Fund – Phase 2 funding opportunities have been announced on their webpage. There will be a total of $6 million distributed in three tracks of funding.  Contact the Seattle Foundation at covid19@seattlefoundation.org to make sure they are aware of your organization’s work in these areas for vulnerable workers and families.

Major Home Repair: Bellevue's Home Repair Program provides low- to moderate-income Bellevue homeowners with zero-interest home loans and grants for health- and safety-related repairs. more information or 425-452-4069.

Minor Home Repair: Sound Generation program serves younger disabled homeowners, low-income family homeowners and older adult homeowners faced with the challenge of affording home repairs. 

Our Immigrant and Refugee Resources page has additional information. 

General resources: 

  • Eastside For All COVID-19 Resource Directory
  • COVID-19 Immigrant Resources - Resources in seven different languages     
  • Chinese Information and Service Center – Social services assistance in multiple languages for elderly Chinese individuals and immigrants via phone at 206 624 5633
  • United Chinese Americans of Washington - COVID-19 resources in Chinese 
  • Medical coverage for COVID-19 and treatment for people who are “undocumented” through the Alien Emergency Medical program - 1-800-756-5437.
  • King County Health Access   
  • One America - resources for immigrants 
  • MAPS-MCRC Response to COVID-19 – Resources include rent and utility assistance, food assistance, Golden Times Program for Seniors, MAPS-MCRC Medical Clinic, and MAPS-MCRC Funeral Services.  You may reach MAPS-MCRC by dialing 1-888-404-6272 or the office at (425) 947-7146. 
  • Latinx COVID-19 Community Response in Washington State – Information and communication updates in Spanish
  • One America – List of Resources available to immigrants and refugees 
  • Hopelink English for Work classes:  This free ONLINE course is designed to help immigrants and refugees who speak some English to improve their language skills while they prepare for work.  Find the current schedule here English for Work schedule.  Register for orientation by emailing englishforwork@hopelink.org or by leaving a voicemail message at 425-250-3007.

  • Eastside Legal Assistance Webinars - As a response to current events with Covid-19, Eastside Legal Assistance Program is now conducting webinars, where volunteer attorneys discuss a variety of legal issues such as immigration rights, public benefits, Social Security, tenant rights, veterans’ rights, and community partner webinars. 

  • Washington State Department of Social and Health Services - Various federal and state programs are available within Washington State to help refugees and immigrants with cash, food, and medical assistance. 

  • Washington Connection offers a fast and easy way for families and individuals to apply for a variety of services such as Food, Cash, Child Care, Long-Term Care, and Medicare Savings Programs. Individuals that are age 65 or older, blind or disabled may also apply for medical assistance.

Health Assistance

Immigrant-specific Financial Assistance Funds

Helplines

  • Washington Immigrant Solidarity Network (WAISN) COVID-19 Helpline: 1-844-724-3737.  They can help you identify support programs for:
    • Rental Assistance
    • Assistance for dispensation
    • Assistance in taking a COVID-19 test if you have been exposed or have symptoms
    • Assistance for support against detainment and deportation
    • Critical information on health, labor rights, and other rights
    • Immigration-related issues under the COVID-19 pandemic in Washington state

  • King County 2-1-1 - Connects people to the help they need in multiple languages for housing assistance, help with financial needs, or to find the location of the nearest food bank.  For Texting, please text your zip code to 877-211-9274.  Also, help for Spanish-speaking victims.
  • National Domestic Violence Hotline – resources in Spanish
  • Peace In the Home Helpline (help available for domestic violence and sexual assault in multiple languages):  1-888-8477205 
  • Catholic Community Services: Free legal assistance to qualifying low-income persons in King County who are facing eviction or subsidy termination - 206-324-6890
  • Eastside Legal Assistance: Free civil legal aid to low-income residents of East King County and legal aid to survivors of domestic violence throughout all of King County - 425-747-7274
  • King County Bar Association:   Free legal assistance for low-income King County residents - 206-267-7090
  • Tenant Services Hotline: 206-694-6767 
  • Washington Law Help Center: - Guide to free civil legal services for low-income persons and seniors in Washington. 
  • Eastside Legal Assistance Webinars - As a response to current events with Covid-19, Eastside Legal Assistance Program is now conducting webinars, where volunteer attorneys discuss a variety of legal issues such as immigration rights, public benefits, Social Security, tenant rights, veterans’ rights, and community partner webinars.

The King County Library System is providing free group discussions and activities for older adults in the month of May:

Children and Youth

General

Younger Children

Adaptive/Inclusive

Adults and Families

Rent and Financial Assistance

On March 19, Gov. Inslee issued a 30-day, statewide moratorium on evictions of residential tenants. Residential landlords are prohibited from serving a notice of unlawful detainer for default payment of rent. Law enforcement may not enforce eviction orders based solely on non-payment of rent. 

Also on March 19, the federal government directed Fannie Mae and Freddie Mac to suspend foreclosures and evictions for at least 60 days due to the COVID-19 outbreak.

The following agencies provide emergency rental assistance/eviction prevention and other emergency financial assistance help:

Utilities Assistance 

Bellevue Utilities

The Utilities Department is suspending water shut-offs for non-payment during the crisis. We will work with customers to set up payment plans or provide access to financial help under our Emergency Assistance Program. Contact Utilities (425-452-6973 or utilities@bellevuewa.gov) to set up deferred payment plans. Information about the Emergency Assistance Program is available at Utility Rate and Tax Relief.

Puget Sound Energy

PSE will not disconnect customers during this time, and has received permission from the state Utilities and Transportation Commission to waive late fees. PSE will work with customers on options such as payment plans and choosing a new bill due date. 

PSE will make funds available to help customers who have been impacted by the COVID-19 pandemic through its Crisis-Affected Customer Assistance Program (CACAP).  

PSE launched a new energy assistance portal to improve access to funds available to low-income customers. The PSE Foundation donated $250,000 to support relief efforts in the community through the Seattle Foundation as well as donating to food banks.  

Puget Sound Energy will make funds available to help customers who have been impacted by the COVID-19 pandemic. This includes customers who recently became unemployed, partially unemployed, or cannot work.

Comcast

Comcast is offering 60 days of service free during the crisis. The school district will work to get free hot spots to families that need them.   

CenturyLink

CenturyLink will waive late fees and will not terminate a residential or small business customer’s service for the next 60 days due to financial circumstances associated with COVID-19. 

T-Mobile 

All T-Mobile customers as of March 13, 2020 who have plans with data will have unlimited smartphone data for the next 60 days (excluding roaming).

Have you been harassed or threatened because of your race or nationality during this time? Bellevue Police are committed to protecting residents against hate crimes or bias-related events.

To report an immediate threat or ongoing incident, call 911 immediately. If an incident occurred in the recent past, you can easily report it online. Select "bias related event" for incident type. An officer will review your report and contact you if more information is needed. 

On April 6, Mayor Lynne Robinson signed a proclamation asking residents to join the city council in standing together against hate and bias in our community, especially related to COVID-19 stigma. Police Chief Steve Mylett hosted a virtual "town hall" meeting on April 8, to hear from the community and offer help.

For Men: Congregations for the Homeless, 515 116th Ave. NE (Lincoln Center). Bus Route 271 to 116th Avenue and NE 2nd Place or B Line to NE 8th and 116th Ave. Call 425-289-4044 any time. Services are available 24/7 during the COVID-19 outbreak.

For Women: The Sophia Way, St. Luke’s Church, 3032 Bellevue Way NE. Bus Route 249 to Bellevue Way NE and NE 30th Pl. Call 425-463-6254 any time. Services are available 24/7 during the COVID-19 outbreak.

For Families: Catholic Community Services, Overlake Park Presbyterian Church, 1836 156th Ave, Bellevue, WA 98007.  Bus Route from Bellevue Transit Center, use the B-line, and from Kirkland use Bus line 245. Call 206-245-1026 (intake), 8:30 p.m. to 7 a.m.

Day Center for Families: Catholic Community Services, Salt House Church, 11920 NE 80th St, Kirkland.
Bus Route 235 to NE 85th St & 120th Ave NE. Call 425-679-0350 8 a.m.–8 p.m.

For Young Adults (18-24 years old): Friends of Youth, 16225 NE 87th St., Suite A-1, Redmond. Bus Routes B Line or 232 to NE 85th St & 161st Ave NE. Call 206-236-5437.

Physical Health

Mental Health  

Fraud and Identity Theft Protection

    COVID-19 Help Form


    Want to help or need help and can’t find the information on this page?  Please fill out this form and someone will get back to you:

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