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City of Bellevue, WA Information Technology
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Civic Technology

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How may I help you?

This is an artificial-intelligence (AI) chatbot designed to provide general information about various city topics. If you are having an emergency of any kind, please call 911 immediately. The chatbot is still learning about all of our services and may occasionally provide an incorrect answer.

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    Information Technology

    • About Information Technology
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    • Doing Business with IT
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    • Innovation Forum

    ITD is a centralized technology department of approximately 60 professionals with a commitment to public service, innovation, continuous learning and collaboration. 

    Civic Technology

    The department develops and/or maintains 120 applications across our service portfolio. More than half our application portfolio (and growing) is in the cloud. ITD supports more than 2,000 computers and tablets, 1700 phone extensions, and 300 physical and virtual servers.  

    These assets are utilized by 1,600 employees in 14 departments at 35 separate locations. In 2022, ITD provided resolution for 17,500 requests for services in the help desk, graphic design and mapping. 

    ITD partners with transportation to manage more than 80 miles of fiber and conduit throughout the city. The fiber optic ring that the Community Connectivity Consortium (C3) has implemented connects the region’s government facilities (City Halls, data centers, EOCs, 911 centers), hospitals, school districts and university and college campuses. Bellevue also has 68 outdoor Wi-Fi access points in Downtown and Crossroads. 

    ITD delivers comprehensive IT services to all departments in the city. The public also benefits directly from services such as the city website, open data portal and free public Wi-Fi. 

    Reasonable Accommodation

    For alternate formats, interpreters, or reasonable modification requests please phone at least 48 hours in advance 425-452-6800 (voice) or email servicefirst@bellevuewa.gov. For complaints regarding modifications, contact the City of Bellevue ADA, Title VI, and Equal Opportunity Officer at ADATitleVI@bellevuewa.gov.

    City of Bellevue sealCity of Bellevue, WA

    • 450 110th Avenue NE
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