Published March 14 2024
During move, services will be in nearby spaces
Mini City Hall will move to a new, larger space at Crossroads Shopping Center this year to meet increasing demand for services. While construction of the new space is in progress, expected over the next few months, the Mini City Hall team will serve customers from tables in front of the prior Mini City Hall space (suite H9).
During the transition, the same high-quality services are being delivered Monday through Friday, 10 a.m.-6 p.m. Services on Saturdays will resume when the new facility opens. Available services include:
- Bellevue water bill payment
- King County pet license
- Multicultural and multilingual services and materials
- Attention to individual concerns or issues
- Quick connection to city staff, programs and services
- Navigation to other government systems and community resources
Many community partners will also serve alongside the Mini City Hall team at the temporary space including:
Chinese Information and Service Center (CISC): Bilingual navigators who speak Russian and Chinese provide assistance in employment, social benefits, medical, legal and financial services, children’s school issues, housing and childcare resources.
Washington Statewide Health Insurance Benefits Advisors (SHIBA): Trained volunteers available to answer Medicare questions and provide enrollment assistance.
International Community Health Services (ICHS): Staff provide information and access to Washington state healthcare marketplace and Medicaid.
Indian American Community Services (IACS): Staff provide social services including rental assistance, women's career services, early childhood education, crisis care, youth leadership programs in English and seven Indian languages.
Kin On Computer Lab: Hands-on computer and smart phone assistance including computer file organization and email, translation tools set up, coaching on device operation, scam and virus identification and prevention.
Established in 1994, Mini City Hall has served as a vital neighborhood service center, delivering essential services to the Eastside community. Mini City Hall provides personalized customer service, delivered by friendly staff proficient in Cantonese, Mandarin, Russian, Somali, Spanish, Telugu, Ukrainian and Vietnamese.
To ensure accessibility for all, Mini City Hall also offers phone interpretation services in 240 languages. Mini City Hall’s mission is to cultivate trust, foster relationships and create a thriving community. More information is at BellevueWA.gov/mini-city-hall, or reach out to staff at 425-452-2800 or MiniCH@bellevuewa.gov.