If you have questions about your solid waste collection, schedule, bills, or if a driver simply misses picking up your garbage or recycling or composting containers, call Republic Services. Single-family customers call 425-452-4762, multifamily and commercial customers call 425-646-2492.
Missed Pickups Due to Bad Weather
If roads are icy and unsafe for trucks to navigate, Republic Services may not be able to cover all routes, especially in hilly areas.
If your pickup is missed for garbage/recycling/yard waste, you should take materials back in. A double load of garbage, recycling and yard debris will be collected at no additional charge on the next regularly scheduled collection day (a week later).
Excess materials due to missed collection can be put in a temporary container. Follow these handling instructions:
- Extra Garbage: Place securely in tied plastic bags labeled “Garbage” (maximum 65-pound weight limit) next to the cart or in 32-gallon lidded cans.
- Extra Recycling: Box, bundle or place in brown paper bags, label “Recycling,” and place next to recycling cart. Please do not place recycling in plastic bags.
- Extra Yard Debris: Label “Yard” and place next to cart. No food scraps outside of cart. Please do not use plastic bags. You may use paper yard bags (available at hardware stores) and place next to your food/yard cart, 32-gallon cans with handles and lids (65-pound weight limit), and bundles (4-by-2 foot limit) tied with twine.
Holiday Schedule Changes
Republic Services does not collect recycling, garbage, or yard waste on Thanksgiving, Christmas, or New Year's Day. If your normally scheduled pickup day falls on one of these holidays, collection will be the following day.
Collection for the rest of that holiday week will be one day later also. For example, if your scheduled pickup day is Thursday, and that is Christmas, then your items will be collected on Friday. If your normal pickup day is Friday, and Thursday was Christmas, items will be collected on Saturday.