Internet & Cybersecurity

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Emergency Management training in action

Internet Outage 

Internet connectivity is one of the most critical systems needed in today's society.  Anything from a hack, to equipment failure, or other unforeseen circumstances could knock out the internet and your ability to connect with family and friends, as well as to stay informed with what's going on in your area.  It can be difficult to know how long internet service will be offline.  Check with your internet provider for details about your specific service.

Plan ahead

  • Have alternate forms of communication with family and friends if the internet is down.  
    • Power and cell service could still be available, you may be able to convey vital information with your phone or other device.
  • Conserve your mobile phone battery by reducing the brightness of your screen and closing apps you do not need.
  • Cell networks may be congested during an internet outage.
    • Text is best when using a mobile phone, but if you make a phone call, please keep it brief. 
  • If you have a landline and analog telephone, these can be useful when other systems are down.
  • Consider looking into amateur (ham) radio licensing where trained volunteers act as an important form of auxiliary communications during emergencies.

Store documents 

While storing important documents online or in the cloud is useful, also consider what would happen if you're unable to access your accounts online.

  • Keep physical copies of all important documents someplace safe, accessible, and in a waterproof portable folder.
    • This includes health, insurance, and financial information. 
    • Take photos or a video of your valuables around the house in case you need to evacuate. 
  • Keep a printed copy of important phone numbers and addresses, especially so family and loved ones can stay in communication in the event of an emergency. 


With the workforce moving to hybrid models, the increased use of cloud platforms, and mobile access; the challenge to protect your information, electronic systems, and networks from malicious attacks has increased exponentially. Cybersecurity is everyone’s responsibility. Keep in mind the slogan "If You Connect It, Protect It". Take the necessary steps to secure Internet-connected devices.

  • Only connect to the internet over secure, password-protected networks.
  • Do not click on links or pop-ups, open attachments, or respond to emails from people or websites you are unfamiliar with.
  • Limit the personal information you share online. 
  • Keep your computer operating systems and software applications up to date with the latest security patches. 
  • Do not share PINs or passwords.  Always use multi-factor authentication whenever available.