When shopping carts end up in parks, on sidewalks, or near bus stops, it’s often a reflection of deeper challenges—not neglect. Keep Bellevue Beautiful’s Abandoned Shopping Cart Retrieval Program works to keep our shared spaces safe and welcoming while recognizing that these carts sometimes serve as temporary tools for people carrying groceries, belongings, or essentials.
In 2025, residents reported and helped recover more than 2,600 carts through the MyBellevue app. Each retrieval helped clear walkways and restore access for neighbors, families, and those with mobility needs.
Looking ahead to 2026, we’re continuing to improve how we respond—working more closely with retailers to prevent carts from leaving properties, exploring creative solutions for those using carts for transport or storage, and refining how carts are identified and collected. Change won’t happen overnight, but small, steady steps are helping make Bellevue a cleaner, more compassionate place for everyone.
FAQs
How do I report an abandoned, unoccupied shopping cart?
Unoccupied shopping carts can be reported through the MyBellevue App. Please include the nearest address or cross streets to help our vendor locate and retrieve the cart as quickly as possible.
What if the shopping cart is occupied by an individual?
If a cart is being actively used by someone, please submit a Homeless Outreach & Assistance request through the MyBellevue App instead of a standard cart report.
What is the turnaround time for cart collection?
Carts are typically collected within 4–5 days of being reported, though retrieval may take up to 14 days depending on the circumstances. Delays can occur if a cart is in a difficult-to-access area such as a creek, located on private property, or is being actively used by an individual.
I am a business owner. What can I do to retain carts on my property?
Businesses can help prevent carts from leaving their property through a few simple measures. Clearly label carts with your store’s name, check perimeter areas regularly, and post friendly reminders encouraging customers to return carts after use. Installing signage or barriers near parking lot exits can also help reduce cart migration.
For stores experiencing frequent losses, consider working with your cart vendor on solutions like wheel-locking systems or designated collection points. Small, consistent efforts can make a meaningful difference in keeping carts on-site and Bellevue’s public spaces safe and accessible for everyone.
To discuss cart-retention options tailored to your site, contact Keep Bellevue Beautiful Coordinator Evan Reed to schedule a meeting.
I am a shopper. What can I do to prevent carts from leaving the store?
Shoppers can help by returning carts to designated corrals after use and encouraging others to do the same. Avoid leaving carts in parking spaces, planters, or on sidewalks, where they can easily roll away or be taken off-site. Returning carts where they belong keeps parking lots safe, prevents clutter, and supports neighborhood cleanliness. Every small action—like returning your cart properly—helps stores manage their property more efficiently and keeps Bellevue’s shared spaces cleaner and more accessible for everyone.
I rely on a shopping cart to carry my belongings or groceries. What should I do if I don’t have another way to transport them?
We understand that some community members use shopping carts to move groceries or personal belongings when other options aren’t available. At this time, there are no clear or consistent alternatives for those who rely on carts for transportation or storage. While carts are meant to stay on store property, returning them when possible helps keep sidewalks and streets safe and accessible for everyone.
The City recognizes this ongoing challenge and will be exploring what it would take to develop practical, compassionate alternatives in the future—balancing care for people’s needs with the goal of maintaining clean, welcoming public spaces for all.