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City of Bellevue, WA Finance & Asset Management
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Community Surveys

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  5. Budget and Performance
  6. Performance Management
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This is an artificial-intelligence (AI) chatbot designed to provide general information about various city topics. If you are having an emergency of any kind, please call 911 immediately. The chatbot is still learning about all of our services and may occasionally provide an incorrect answer.

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Performance Management

  • Community Surveys
  • Business Survey
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The City of Bellevue conducts regular surveys to gauge community member satisfaction with city services and life in Bellevue. These surveys collect statistically reliable data that help city staff understand community opinion and make service delivery improvements accordingly. Survey topics are informed by the City Council’s Strategic Target Areas and developed by a city team of subject matter experts in collaboration with an external survey vendor.

City Services and Overall Performance

City surveys cover a variety of topics. The Performance Measures Survey is a comprehensive study of overall perceptions of life in Bellevue and the effectiveness of city services. In 2025, this biennial survey was redesigned to conduct more surveys in a given year and explore more topics. These reports will be published soon.

  • 2023 Performance Measures Survey Report
  • 2021 Performance Measures Survey Report
  • 2020 Performance Measures Survey Report
  • 2019 Performance Measures Survey Report
  • 2018 Performance Measures Survey Report

(Note that the survey shifted to a biennial cadence after 2021.)

Budget

The Budget Survey is conducted every two years to learn about community budget priorities, the importance and level of satisfaction with city services, and the value community members feel they get for their tax dollars. 

The most recent Budget Survey concluded in early 2026. A report on survey results will be published soon. 

  • 2024 Budget Survey Report
  • 2022 Budget Survey Report
  • 2020 Budget Survey Report
  • 2018 Budget Survey Report
  • 2016 Budget Survey Report

Inclusion and Engagement

The Community Inclusion and Engagement Survey is the city’s first statistically reliable study of inclusion and civic life. This annual survey examines belonging and social connection, community experience, and trust in government, among other topics.

  • 2026 Community Inclusion and Belonging Survey Report
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For alternate formats, interpreters, or reasonable modification requests please phone at least 48 hours in advance 425-452-6800 (voice) or email servicefirst@bellevuewa.gov. For complaints regarding modifications, contact the City of Bellevue ADA, Title VI, and Equal Opportunity Officer at ADATitleVI@bellevuewa.gov.

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