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City of Bellevue, WA Fire
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How may I help you?

This is an artificial-intelligence (AI) chatbot designed to provide general information about various city topics. If you are having an emergency of any kind, please call 911 immediately. The chatbot is still learning about all of our services and may occasionally provide an incorrect answer.

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Emergencies may occur at any time and your family may be in different locations throughout the region. Transportation corridors and communication networks may be disrupted making it difficult to connect with family members who may be at work or school. For this reason it is important to have an established emergency plan so that your family will know how to get into contact, where reunification will occur, and how to proceed in emergency situations.

Building a Family Plan

Family plans should include the following information:

  • What to do to stay safe during a disaster
  • How you will reunite after a disaster happens
  • The name and number of your out of area contact that will serve as the central communications point if the local phone lines are down or busy

FEMA
American Red Cross
Seattle Emergency Management - Reunification plan
Seattle Emergency Management - Contact Card

Talking to your Kids

For most kids, you can start introducing safety actions at about 4-years-old. Teach one safety action such as Drop, Cover and Hold, and follow up with actually doing it so they can demonstrate they understand. Practice with them until you are satisfied they know what to do. As kids get older, you can talk about how a disaster is something that could hurt people or cause damage. Explain that nature sometimes provides "too much of a good thing" -- fire, rain, and wind. Explain how important it is to make a Family Disaster Plan. Teach children:

  • How to call for help
  • When to call each emergency number
  • To call the family contact if separated
  • To keep personal identification information in their possession at all times

Let them help with testing smoke detectors or building the family kit. You can get them their own backpack and have them assemble a kit for themselves. When you involve your kids in getting your family ready, you are insuring they understand the family plan and are building life skills that will come in handy as they grow up!

Ready Kids

Preparing your Pet

Basic disaster kits should include:

  • Pet identification. Ensure your pet's tags are up-to-date and securely fastened to your pet's collar. Tags should include a phone number and address. Consider micro-chipping.
  • Photos. Have a photo of your pet for identification purposes.
  • Food, water, medication, veterinary records, sanitary needs, and first aid kit.
  • Carrier, harness, and leash.

The following websites contain detailed information on how to prepare for your pet before, during, and after an emergency:

FEMA
Center for Disease Control
American Red Cross
Humane Society

Contact

450 110th AVE NE
PO Box 90012
Bellevue, WA 98009
Telephone
(425)452-6892
Fax Number
(425)425-2840
Email
oempubliced@bellevuewa.gov
Business Hours
8:00 AM - 4:30 PM
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For alternate formats, interpreters, or reasonable modification requests please phone at least 48 hours in advance 425-452-6800 (voice) or email servicefirst@bellevuewa.gov. For complaints regarding modifications, contact the City of Bellevue ADA, Title VI, and Equal Opportunity Officer at ADATitleVI@bellevuewa.gov.

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