• Mini City Hall

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    Mini City Hall reopened on Monday July 12th for limited in-person services on Monday, Wednesday, and Friday's 10 a.m. to 12 p.m. and 1 p.m. to 3 p.m. However, services are still available by telephone and email 10 a.m. to 6 p.m. Monday through Saturday. 

    Crossroads Mini City Hall is a neighborhood service center extending city services and community connections to East Bellevue’s diverse population.  A fully equipped satellite office inside Crossroads Shopping Center, Mini City Hall specializes in personalized customer service, provided by a friendly staff, in 5 different languages.  We also offer phone interpretation through the Language Line (up to 240 languages).


    • Information & Referral
    • Connection to city & community services
    • Quick response to concerns
    • In-person, multi-lingual customer service
    • Community resource research & referral
    • City bill payment outlet (water/sewer)
    • Pet license sales & renewals outlet 
    • Parks and Recreation online registration (temporarily out of service)
    • Multi-language materials & publications
    MCH Interpreters’ Schedule- (Telephone, or email)








    廣東話 (Cantonese)

    10-5 10-5 10-5 10-5 10-5  

    普通话 (Mandarin)

    10-5 10-5 10-5 10-5


    हिन्दी (Hindi)   10-12 10-12 10-12 10-12  

    Русский (Russian)

    10-3 10-6



    Af-Soomaali (Somali)






    Español (Spanish)




    Community Partnerships


    Public Health Logo

    Social Services

    Health Insurance for children
    Access to healthcare marketplace
    Utility assistance programs (LIHEAP & PSE/Help)
    Childcare resources
    Basic Food Program (food stamps)
    ORCA Lift card

    SHIBA logo

    Medicare (65+ years old)

    • Health care needs assessment
    • Health insurance plans - evaluation & comparison
    • Medicare enrollment procedures
    • 1-800 Medicare navigation on your behalf
    • Referrals to other agencies & programs
    • Fraud complaints & reporting

    KCLS logo

    Computer Tutor

    • Job search & online application
    • Email account set up
    • Connection to friends & family through email or Facebook
    • Tablet navigation & tips
    • Free ebook download
    • For absolute beginners & those wanting to improve their computer skills

    ICHS logo

    Healthcare (ACA)

    • Apple Health Insurance (Medicaid)
    • Information about the Affordable Care Act
    • Access to healthcare marketplace, Wahealthplanfinder.org
    • Medicaid renewal, browse and compare plans

    CISC logo

    Cultural Navigators

    • Phone interpretation (100+ languages)
    • Confidential, social services help for individuals & families
    • Employment, ESL classes, applications
    • Access to medical, legal & financial services
    • Assistance with children’s school issues, housing, utility discount programs
    • Business startup, recreational activities, childcare

    ORCA logo

    KC Metro Bus Passes

    • Issue Adult and Youth ORCA Cards
    • Issue Senior and Disabled Regional Reduced Fare Permits (RRFPs)
    • Replace lost or damaged cards
    • Add fare products and value to existing ORCA cards
    • Provide guidance on how to best use an ORCA card

    Community Resource Map
    Visit our interactive resource map to view local and regional resources
    Upcoming Events