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City of Bellevue, WA Finance & Asset Management
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How may I help you?

This is an artificial-intelligence (AI) chatbot designed to provide general information about various city topics. If you are having an emergency of any kind, please call 911 immediately. The chatbot is still learning about all of our services and may occasionally provide an incorrect answer.

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    • Bienvenido
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    We believe you shouldn’t need to understand city business or how the city is organized to receive service. Services and information are easy to access, and your needs are addressed as simply as possible (one stop, one click, one call). That's the philosophy behind the city's service delivery model known as "Service First."  

    Phone interpretation services in 240 languages is offered, ensuring that every member of our community feels welcomed and supported, regardless of their background and abilities.

    What is the Service First desk?

    The most obvious expression of our service delivery model, this "one stop" public service desk on the first floor of City Hall (est. 2006) streamlines access to essential services and information for customers. The team is available to provide personalized assistance with:

    • Service and Information Requests - Don't know how to get the help you need? Contact us.
      • Find about new and exciting happenings and events in the community you work, live or play in. 
      • Get connected with community resources and services. 
      • Ask about projects that are happening or planned in your neighborhood or around the City.
      • Learn about permitting or code regulations. 
      • Report nuisances, complaints or violations. 
    • MyBellevue mobile app and Customer Assistance - 
      • Find out about our mobile app and how to connect with the city to report issues & ask questions. 
    • Language Interpretation Services - Our staff have access to over 240 languages through our Language Line Solution Services. Visit us in person or call us at 425-452-6800.
    • Payments
      • Pay ANY City bills or invoices.  If you're unsure, we'll help you navigate. 
    • Permits & Licenses
      • Pet Licenses
      • Business License
      • Residential Parking Zone Permits

    For alternate formats, interpreters or reasonable accommodations, please phone at least 48 hours in advance 425-452-6800 or email ServiceFirst@bellevuewa.gov. For complaints regarding accommodations, contact the city’s ADA/Title VI administrator (adatitleVI@bellevuewa.gov). If you are deaf or hard of hearing, dial 711. City Hall is wheelchair accessible.

    Adaptación razonable

    Para formatos alternativos, intérpretes o solicitudes de modificaciones razonables llame al menos 48 horas antes al 425-452-6800 (voz) o correo electrónico servicefirst@bellevuewa.gov. Por quejas sobre las modificaciones, contacte a la ciudad de Bellevue ADA, Título VI y a los Agentes de Igualdad de Oportunidades en ADATitleVI@bellevuewa.gov.

    City of Bellevue sealCity of Bellevue, WA

    • 450 110th Avenue NE
    • Bellevue, WA 98004
    • Cómo llegar al Ayuntamiento
    • De lunes a viernes de 8 a.m. a 4 p.m.

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