• Mini City Hall

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    Mini City Hall is open for limited, in-person services on Monday, Wednesday and Friday, 10 a.m.-noon and 1-3 p.m. However, services are still available by telephone and email 10 a.m.-6 p.m. Monday through Saturday. 

    Mini City Hall is a neighborhood service center extending city services and community connections to East Bellevue’s diverse population. Inside the Crossroads Bellevue mall, Mini City Hall specializes in personalized customer service, provided by a friendly staff, in five different languages.  We also offer phone interpretation in 240 languages.


    • Information and Referral
    • Connection to city and community services
    • Quick response to concerns
    • In-person, multilingual customer service
    • Community resource research and referral
    • City bill payment outlet (water/sewer)
    • Pet license sales and renewals 
    • Multilanguage materials and publications

    Schedule for Interpreters (telephone or email)








    廣東話 (Cantonese)

    10-5 10-5 10-5 10-5 10-5  

    普通话 (Mandarin)

    10-5 10-5 10-5 10-5


    हिन्दी (Hindi)   10-12 10-12 10-12 10-12  

    Русский (Russian)

    10-3 10-6



    Af-Soomaali (Somali)






    Español (Spanish)


    Community Partnerships


    Public Health Logo

    Social Services

    Health Insurance for children
    Access to health care marketplace
    Utility assistance programs
    Child care resources
    Basic Food Program (food stamps)
    ORCA Lift card

    SHIBA logo

    Medicare (65+ years old)

    • Health care needs assessment
    • Health insurance plans - evaluation & comparison
    • Medicare enrollment procedures
    • 1-800 Medicare navigation on your behalf
    • Referrals to other agencies & programs
    • Fraud complaints & reporting

    KCLS logo

    Computer Tutor

    • Job search & online application
    • Email account set up
    • Connection to friends & family through email or Facebook
    • Tablet navigation & tips
    • Free ebook download
    • For absolute beginners & those wanting to improve their computer skills

    ICHS logo

    Healthcare (ACA)

    • Apple Health Insurance (Medicaid)
    • Information about the Affordable Care Act
    • Access to healthcare marketplace, Wahealthplanfinder.org
    • Medicaid renewal, browse and compare plans

    CISC logo

    Cultural Navigators

    • Phone interpretation (100+ languages)
    • Confidential, social services help for individuals & families
    • Employment, ESL classes, applications
    • Access to medical, legal & financial services
    • Assistance with children’s school issues, housing, utility discount programs
    • Business startup, recreational activities, childcare

    ORCA logo

    KC Metro Bus Passes

    • Issue Adult and Youth ORCA Cards
    • Issue Senior and Disabled Regional Reduced Fare Permits (RRFPs)
    • Replace lost or damaged cards
    • Add fare products and value to existing ORCA cards
    • Provide guidance on how to best use an ORCA card

    Community Resource Map
    Visit our interactive resource map to view local and regional resources
    Upcoming Events