Mini City Hall will be moving to a new facility in the mall this year. While construction is ongoing, the Mini City Hall team will continue to provide the same high-quality services at a designated table right in front of the old Mini City Hall, Suite H9 inside the Crossroads Shopping Center, Monday to Friday, 10 a.m.-6 p.m. (no services on Saturdays)
Mini City Hall is a neighborhood service center extending city services and community connections to Bellevue’s diverse population. Inside the Crossroads Bellevue mall, Mini City Hall specializes in personalized customer service, provided by a friendly staff, in 9 different languages. We also offer phone interpretation in 240 languages.
Services
- Information and Referral
- Connection to city and community services
- Business Assistance
- Quick response to concerns
- In-person, multilingual customer service
- Community resource research and referral
- City bill payment outlet (water/sewer)
- Pet license sales and renewals
- Multilanguage materials and publications
Schedule for Interpreters (telephone or email)
Mon | Tue | Wed | Thu | Fri | Sat | |
廣東話 (Cantonese) | 10-5 | 10-5 | 10-5 | 10-5 | 10-5 | |
普通话 (Mandarin) | 10-5 | 10-5 | 10-5 | 10-5 | 10-5 | |
Русский (Russian) | 10-2 | 10-2 | ||||
Україна (Ukrainian) | 10-2 | 10-2 | ||||
Español (Spanish) | 1-6 | 1-6 | 10-2 | 1-6 | ||
తెలుగు (Telugu) | 10-2 | 10-2 | 10-6 | 10-6 | 10-6 | |
Af-Soomaali (Somali) | 10-12 | 10-12 | 10-2 | 10-6 | ||
Tiếng Việt (Vietnamese) | 10-3 | 10-3 | 12-6 | 10-2 |
Community Partnerships
Social Services
• Early childhood
• Youth leadership
• Senior support
• Women’s support
• Legal services
• Civic engagement
• Crisis care services
• Small business support services
• Mental health services
• Community centers
Medicare (65+ years old)
• Health care needs assessment
• Health insurance plans - evaluation & comparison
• Medicare enrollment procedures
• 1-800 Medicare navigation on your behalf
• Referrals to other agencies & programs
• Fraud complaints & reporting
Healthcare (ACA)
• Apple Health Insurance (Medicaid)
• Information about the Affordable Care Act
• Access to healthcare marketplace, Wahealthplanfinder.org
• Medicaid renewal, browse and compare plans
Kinon Computer Coaching
Scheduling:
Thursday, 10 a.m. - 12 p.m.
30-minute sessions
Appointments required
Services:
Email Set up
Translation tools set up
Device Setup
Scam & Virus identification and prevention
Basic Device Operation
Home Wifi Tips & Tricks
Smart Device Assistance
Cultural Navigators
• Phone interpretation (100+ languages)
• Confidential, social services help for individuals & families
• Employment, ESL classes, applications
• Access to medical, legal & financial services
• Assistance with children’s school issues, housing, utility discount programs
• Business startup, recreational activities, childcare
KC Metro Bus Passes
• Issue Adult and Youth ORCA Cards
• Issue Senior and Disabled Regional Reduced Fare Permits (RRFPs)
• Replace lost or damaged cards
• Add fare products and value to existing ORCA cards
• Provide guidance on how to best use an ORCA card