Mini City Hall is open for in-person services Monday through Saturday, 10 a.m. - 6 p.m. Additionally, services can be accessed by telephone and email 10 a.m. - 6 p.m. Monday through Saturday.
Mini City Hall is a neighborhood service center extending city services and community connections to Bellevue’s diverse population. Inside the Crossroads Bellevue mall, Mini City Hall specializes in personalized customer service, provided by a friendly staff, in 9 different languages. We also offer phone interpretation in 240 languages.
Services
- Information and Referral
- Connection to city and community services
- Business Assistance
- Quick response to concerns
- In-person, multilingual customer service
- Community resource research and referral
- City bill payment outlet (water/sewer)
- Pet license sales and renewals
- Multilanguage materials and publications
Schedule for Interpreters (telephone or email)
|
|
Mon |
Tue |
Wed |
Thu |
Fri |
Sat |
|
廣東話 (Cantonese) |
10-5 |
10-5 |
10-5 |
10-5 |
10-5 |
|
|
普通话 (Mandarin) |
10-5 |
10-5 |
10-5 |
10-5 |
10-5 |
|
|
Русский (Russian) |
10-2 |
10-2 |
|
|
||
|
Af-Soomaali (Somali) |
|
|
|
10-6 |
10-6 |
10-6 |
|
తెలుగు (Telugu) |
10-6 |
10-6 |
10-6 |
|
|
|
| Україна (Ukrainian) |
10-2 |
10-2 |
|
|
Community Partnerships
Social Services
Health Insurance for children
Access to health care marketplace
Utility assistance programs
Child care resources
Basic Food Program (food stamps)
ORCA Lift card
Medicare (65+ years old)
• Health care needs assessment
• Health insurance plans - evaluation & comparison
• Medicare enrollment procedures
• 1-800 Medicare navigation on your behalf
• Referrals to other agencies & programs
• Fraud complaints & reporting
Computer Tutor
• Job search & online application
• Email account set up
• Connection to friends & family through email or Facebook
• Tablet navigation & tips
• Free ebook download
• For absolute beginners & those wanting to improve their computer skills
Healthcare (ACA)
• Apple Health Insurance (Medicaid)
• Information about the Affordable Care Act
• Access to healthcare marketplace, Wahealthplanfinder.org
• Medicaid renewal, browse and compare plans
Cultural Navigators
• Phone interpretation (100+ languages)
• Confidential, social services help for individuals & families
• Employment, ESL classes, applications
• Access to medical, legal & financial services
• Assistance with children’s school issues, housing, utility discount programs
• Business startup, recreational activities, childcare
KC Metro Bus Passes
• Issue Adult and Youth ORCA Cards
• Issue Senior and Disabled Regional Reduced Fare Permits (RRFPs)
• Replace lost or damaged cards
• Add fare products and value to existing ORCA cards
• Provide guidance on how to best use an ORCA card