• City Hall Services

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    Customers shouldn’t have to understand city business or how the city is organized to receive service. Services and information should be easy to access and customer needs should be addressed as simply as possible (one stop, one click, one call). That's the philosophy behind the city's service delivery model known as "Service First."

    What is the Service First desk?

    The most obvious expression of our service delivery model, this "one stop" public service desk on the first floor of City Hall streamlines access to services and information for customers. Our Administrative Assistants are available to assist with: