911 service restored

911 service restored

Via King County

The widespread 9-1-1 outage caused by a malfunction at CenturyLink continues to affect King County. 9-1-1 call centers are having difficulty receiving phone calls, both from landlines and cell phones. At this time, there is no estimate on when full 9-1-1 service will be restored in our region.

Anyone having an emergency in King County should call the ten-digit number for their local emergency responders. Cell phone users in King County can also use Text-to-911. As a reminder, do not call or text unless you are experiencing an emergency.

Bellevue, Clyde Hill, Kirkland, Medina, Mercer Island, Normandy Park: 425-577-5656

Dec. 28, 9:15 a.m. Update: CenturyLink has stated they made progress but no ETA on full restoration.

Dec. 28, 11:30 a.m. Update: Most calls are now getting through. However there may still be some intermittent issues.  

Published on 12/28/2018
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