Beginning today, Bellevue Utilities customers can access account information by phone any time day or night. Through MyUtilityBill By Phone, a new interactive voice response system, customers can pay their bill or retrieve bill and payment history by calling 425-452-6979.
To pay a bill, customers should have their account number and MasterCard or Visa card ready. The city implemented online bill payment last year, and is following up with MyUtilityBill By Phone to meet customer requests.
For those who wish to speak to a real person, customer service representatives are still available between 8 a.m. and 5 p.m., Monday through Friday, at 425-452-6973.
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