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News Release

FOR IMMEDIATE RELEASE: Monday, December 15, 2008

Ice and snow are here: drive safely

Snow and freezing temperatures struck Bellevue, but Utilities crews cleared streets of snow and nearly all roadways were passable. However, drivers are advised to beware of patches of ice.

The Extreme Weather Response pages have the latest information about snow response and handy phone numbers. For help, call the Utilities Operations and Maintenance 24-hour emergency response line, 425-452-7840.

Bellevue is operating an emergency overnight shelter at Crossroads Community Center, 16000 NE 10th St., from 9:30 p.m. to 6:30 a.m. Shelter details

Garbage may not be picked up in bad weather
Allied Waste trucks generally do not run if snow or ice prevent safe collection on neighborhood streets. If your garbage, recycling or yard debris are not collected, take materials back inside. A double load of garbage, recycling and yard debris will be collected at no additional charge on the next regularly scheduled collection day (a week later).

Excess materials due to missed collection can be put in a temporary container, such as a box or paper bag marked "Garbage," "Recycling" or "Yard Debris.” If you have questions concerning your collection, call Allied Waste's customer service at 425-452-4762.

Tips to follow when the temperature drops:

  • If you have a life-threatening situation, call 911.
  • Prepare for difficult commutes -- plan your routes and avoid peak commute hours if at all possible. Drive only if necessary and go slow, allowing extra following distance.
  • To report hazardous road conditions, down or damaged stop or yield signs, please call Bellevue Utilities 24-hour emergency number 425-452-7840.
  • To report gas leaks, power outages and downed power lines, please call Puget Sound Energy at 1-888-225-5773.
  • If you use a grill or hibachi to cook or a backup generator, keep them outside with the back up generator. They can produce deadly carbon monoxide gas. 
  • If you have any questions about the food being spoiled: When in doubt, throw it out!
  • To report a water main break at your home or business, lack of water, hazardous road conditions, down or damaged stop or yield signs, please call Bellevue Utilities 24-hour emergency number 425-452-7840.
  • Build emergency kits for your family to have at home, in the car and at school or work. Your kit should sustain you for 72 hours or longer. 
  • Outdoor faucets and pipes, and pipes in unheated garages and crawl spaces are especially vulnerable to freezing. Insulate them with newspaper, rags or other insulating material. Cover with plastic and secure with string or wire. It's okay to insulate the outside of your meter box, but please don't put materials such as Styrofoam peanuts inside, as this makes it difficult to perform periodic maintenance.
  • If a water pipe breaks, immediately turn off the main water shut-off valve and/or water meter to control flooding and water damage. Then call a plumber. The main water shut-off valve is usually located in the basement, garage or outdoors by the foundation. If there is no main shut-off valve, there is a valve in the meter box that you may use in an emergency. Turn clockwise with an adjustable wrench.
  • Stay inside if possible instead of trying to navigate slippery walkways or roads. If you must go out, have traction devices in your vehicle. Test new chains to make sure they fit (some may not, even though the box says they fit a certain model). Take a cell phone with you in case your car gets stuck.
  • Locate alternate routes and alternative parking if you live on streets in steep terrain. Stay on main roads.
  • Roads that seem dry or just wet may actually be slippery with black ice. Take it slow when approaching intersections, off-ramps, bridges or shady areas; all are hot spots for black ice.
  • Give snowplows room to work. The plows are wide and can cross the centerline or shoulder. Do not tailgate and try not to pass. If you must pass, take extreme caution and beware of the snow cloud.  
  • Keep sidewalks next to your home clear of ice and snow, but be careful not to overexert yourself.

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Contact Information

Utilities Department
450 110th Ave. NE
P.O. Box 90012
Bellevue, WA 98009
Phone: 425-452-7840
E-mail: utilities@bellevuewa.gov?cc=mmay@bellevuewa.gov

Bellevue Operations and Maintenance & 24-Hour Emergency Response
Bellevue, WA 98004
Phone: 425-452-7840
E-mail: OMSupport@bellevuewa.gov

Customer Assistance