Message from the Fire Marshal
Century Link notified customers that scan service will cease on Aug. 31. Fire alarm systems monitored by a Signal Transmission Unit (STU) that utilizes Century Link’s scan service will have to replace the STU with an approved alternative transmitter.
Scan service has been utilized for over 30 years to monitor required fire alarm systems, and the technology has become very antiquated and difficult to maintain. Century Link determined that they are at risk of catastrophic failure of this system due to the age of equipment, inability to maintain the equipment and recent failures that exhausted the inventory of spare parts.
The Bellevue Fire Department along with many neighboring cities and fire districts recently approved several transmitter methods that offer alternatives to scan service. Building owners and property management companies are encouraged to discuss these options with your local fire alarm service company to determine your best option for replacing the STU. Bellevue Fire will also be available to assist you in this very important decision.
You should begin the process of selecting your new transmitter as soon as possible to avoid the potential of losing monitoring service either by Century Link’s shutdown or catastrophic failure of the Scan Service. Bellevue Fire Department is available to answer questions and assist you in dealing with this transition. Required fire alarm systems that are not capable of being monitored have to provide a fire watch until the monitoring is restored or established. Bellevue Fire is encouraging you to take fast action on this transmitter issue due to the time constraint imposed by Century Link.
Fire Department Contact: Travis Ripley, Assistant Fire Marshal – Plan Review, email@example.com, 425-452-6042
New Transmitter Application