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News Release

FOR IMMEDIATE RELEASE: Monday, March 3, 2008

Residents give city government high marks

The vast majority of the city's residents continue to believe Bellevue is a good to excellent community to live in and that they are getting value for their taxDowntown Park dollars.

Those are some of the key findings of the city's annual performance measurement survey conducted during the first part of this year. An outside firm queried residents about city government operations and gathered resident opinion about the effectiveness of city service delivery and general attitudes toward city government.

The survey is one of the tools the city uses to make sure it is meeting residents' expectations.

"The survey results reflect the City Council's continuing commitment to fiscal stewardship, and to making sure we continue to provide first-class neighborhoods, parks and public safety services for our residents," City Manager Steve Sarkozy said.

"It is especially gratifying to know most residents believe we are doing a good job when you consider the rapid growth the city is experiencing and the challenges that come with that growth," he added.

Sarkozy noted the city has been conducting the annual performance survey for a decade now. Over that period, citizens have continually ranked the city's performance as high in key areas.

"Obviously there are areas we can improve, but overall we have been able to sustain high-quality customer service and sustain a mix of municipal services that our residents want and deserve," he said.

This year's survey was conducted by Seattle-based Opinion Research Northwest. The company interviewed more than 400 residents earlier this winter, asking them questions on a wide range of issues pertaining to the performance of city government.

According to an initial analysis of the 2008 survey data, 95 percent of the respondents polled believe Bellevue is a good to excellent place to live, up from 93 percent the previous year.

The survey found that 94 percent of respondents believe the quality of life in their neighborhood is good to excellent, up from 90 percent in 2007, while 87 percent believe they are getting value for their city tax dollars, up from 82 percent in 2007.

Initial survey results also found 81 percent of residents believing the city is headed in the right direction, up from 77 percent in 2007, while 70 percent of those polled are satisfied with the job the city is doing planning for the future, up 2 percent over the previous year.

Complete survey results will be available later this spring and published on the city's website.

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Contact Information

Performance and Outreach Coordinator
450 110th Ave. NE
P.O. Box 90012
Bellevue, WA 98009
Contact: Rich Siegel
Phone: 425-452-7114
E-mail: rcsiegel@bellevuewa.gov

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