12.00.010 PUBLIC INFORMATION FUNCTION (CALEA Chapter 54)
In order to provide an orderly flow of information between the Department and the media, the public information function is assigned to the office of the Chief of Police. Public Information duties include:
v Assisting news media personnel in reporting routine news stories
v Being available to respond to a major incident when requested by an incident commander to assist in timely and accurate dissemination of releasable information that will not impede police operations
v The preparation and distribution of departmental news releases
All news releases will be coordinated through the Public Information Officer (PIO) if available, or through the on-duty Watch Commander in the PIO's absence.
At the direction of the Chief of Police, the PIO will arrange for, and assist at, news conferences.
The PIO will make all significant news releases and will maintain contact with the media via the recorded press line. The press line will have information updates each business day as necessary and will also be updated on weekends when deemed necessary. The information will be made available to media sources on an equal basis.
In the event that the PIO is not available, the on-duty Patrol Watch Commander or the on-duty senior Patrol supervisor will provide the media with any information deemed appropriate for release.
If both are unavailable, the media may contact NORCOM where information requests will be relayed to the PIO or designated contact. If an alternate contact has not been designated, NORCOM will relay the information request to the on-call Watch Commander or the senior Patrol supervisor on duty.