The International City/County Management Association (ICMA) awarded the city a Certificate of Excellence for "performance management," which calls for evidence-based, data-driven decision-making at all levels.
Bellevue is one of just 21 cities or counties around the country honored this year for its work in performance management.
"In these tough economic times, looking at data to inform our decisions is critical if we are to provide quality and value to our residents and stakeholders," said City Manager Steve Sarkozy.
"Through our certificate program, local governments are recognized for their exceptional commitment to continuous learning and improvement," noted Michael Lawson, director of ICMA's Center for Performance Measurement. "The criteria on which the certificates are based serve as a checklist of effective, results-oriented management practices."
The certificate program assesses a local government's performance management program and encourages analysis of results by comparing to peers and gauging performance over time. Performance management aids in cost reduction, program prioritization and quality improvement. It also encourages accountability and transparency.
Criteria for the Certificate of Excellence include:
- the reporting of performance data to the public through budgets, newsletters and/or information provided to elected officials;
- data verification efforts to ensure data reliability;
- staff training;
- use of performance data in strategic planning and operational decision-making;
- sharing of performance measurement knowledge with other local governments;
- commitment to tracking and reporting to the public key outcomes; and
- surveying of the both residents and local government employees.
Return to News Release Index