The City of Bellevue has won a national award for adopting a single database for all performance metrics that can be presented to staff and residents in easy-to-understand dashboards.
The award, from the Public Technology Institute, recognizes Bellevue's acquisition and use of Covalent software to replace multiple performance tracking systems.
"This system allows us to capture more than 1,500 performance measures used by city departments," said Rich Siegel, the city's performance and outreach coordinator. "Data now has a permanent seat at the decision making table, and this is a bonus for our city."
The database provides reporting capabilities and the ability to create different views for different audiences. With its dashboards, strategy maps and reporting functions, the system allows staff to quickly look at measures, compare trends or evaluate current performance against targets.
In addition, Bellevue is in the process of developing web pages with appropriate dashboards for the public, and refining metrics that are used internally.
The Public Technology Institute, based in Washington, D.C., supports local government executives and elected officials through research, education, executive-level consulting services and national recognition programs.
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