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News Release

FOR IMMEDIATE RELEASE: Thursday, January 31, 2013

Annual performance survey now open to all residents

The city has initiated its 16th annual survey to assess residents' satisfaction with municipal services, but this year it comes with a twist. For the first time, Bellevue is offering residents who were not selected at random an opportunity to participate in the survey.

To be assessed separately, the responses from volunteer survey participants will supplement the results of the households selected at random. To complete the survey, residents may go to 2013 Community Survey. The survey period ends Feb. 10.

Information gained from the survey is used by the City of Bellevue for quality assurance and planning purposes.

As in past years, a group of residents this year will be selected at random and a postcard mailed inviting them to take the survey by telephone or online. That group reflects a statistically reliable sample and the findings represent all Bellevue residents.

The city has partnered with an independent research firm, ORC International, to conduct the survey. The survey is conducted under the Council of American Survey Research Organizations' Code of Standards and Ethics, and information from individual responses is confidential.

Additional information about the survey is available in an FAQ. If there are additional questions, or comments, please contact Rich Siegel, Performance Coordinator for the City of Bellevue, at 425-452-7114 or rcsiegel@bellevuewa.gov.

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Contact Information

Finance Department
450 110th Ave NE
PO Box 90012
Bellevue, WA 98009
Phone: 425-452-5281
E-mail: financedepartment@bellevuewa.gov

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